Privacy Policy

Privacy Policy

Last Updated: December 27, 2025

Artalyx (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugin and related services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account registration information (name, email address, company name)
  • Payment information (processed securely through Stripe)
  • Contact information (phone number, address)
  • Content you create using Artalyx (artist data, release information, campaign details)
  • Communications with our support team

1.2 Information Collected Automatically

When you use Artalyx, we may automatically collect:

  • Plugin usage data and analytics
  • WordPress installation information
  • License key and activation data
  • Error logs and diagnostic information
  • IP address and browser type

1.3 Third-Party Integrations

If you connect third-party services to Artalyx (such as Google Calendar, Gmail, or social media platforms), we may collect:

  • OAuth access tokens (stored securely)
  • Calendar and email data you authorize us to access
  • Social media account information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve Artalyx
  • Process payments and manage licenses
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Detect, prevent, and address technical issues
  • Comply with legal obligations
  • Analyze usage patterns to improve our services

3. Data Storage and Security

Your data is stored in two locations:

  • On Your Server: All content you create in Artalyx (artists, releases, campaigns, etc.) is stored in your WordPress database on your own hosting server. We do not have access to this data unless you grant us access for support purposes.
  • On Our Servers: License information, payment records, and account details are stored on our secure servers.

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal information
  • Secure payment processing through Stripe (we do not store credit card information)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, hosting)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you authorize us to share information with third parties

5. Third-Party Services

Artalyx integrates with third-party services, including:

These third-party services have their own privacy policies, and we encourage you to review them.

6. Your Data Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Export: Receive your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent for optional data processing

To exercise these rights, contact us at info@artalyx.app.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you cancel your account, we will delete or anonymize your personal information within 90 days, except for data we must retain for legal or business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children’s Privacy

Artalyx is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to deletion
  • Right to non-discrimination for exercising CCPA rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of Artalyx after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Artalyx
100 Gordon Court
Leesburg, Georgia 31763
United States

Email: info@artalyx.app
Phone: 520-225-9401